Name: Effie Burke.
Specialization: Customer Support.
Education/Certificates: Bachelor in Psychology.
Working Experience: 4 years.
Professional Skills: Office 365, Slack, Teams, Zoom, Notion, Virtual Assistant.
With 4 years of experience as a customer service representative, I have honed my skills in managing calls, chats, and emails to provide exceptional service. I also have experience handling collections, maintaining reports, and assisting with payment processing and shipments.
Described by my coworkers as empathetic, reliable, and detail-oriented, I excel in communication, time management, and problem-solving. I am eager to bring my organizational skills and commitment to excellence to an administrative assistant or customer support role, where I can make a meaningful impact.
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