Name: Olivia Meadows.
Specialization: Customer Support.
Education/Certificates: Bachelor’s in Communications; Certified Customer Experience Professional (CCXP).
Working Experience: 6+ years managing high-volume customer interactions across SaaS and retail industries.
Professional Skills: Active listening, CRM expertise (Zendesk, Salesforce), conflict resolution, multitasking.
I’m a results-driven customer support specialist passionate about building lasting relationships with clients. I thrive in high-pressure environments and excel at turning frustrated customers into loyal advocates.
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