Customer Support Specialist
Name: Priya Sharma.
Specialization: Customer Support.
Education/Certificates: Diploma in Customer Relationship Management; Certification in Advanced Call Handling Techniques.
Working Experience: 5 years.
Professional Skills: Call handling, complaint resolution, bilingual (Hindi, English).
Full Description: I’ve worked in customer service for 5 years, mainly in call centers. I handle complaints, resolve issues, and ensure customers feel valued. I can work under pressure and aim to turn a problem into a positive experience.
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