Customer Support Specialist
Name: Robert Evans.
Specialization: Customer Support.
Education/Certificates: Bachelor’s in Computer Science; ITIL Foundation Certification.
Working Experience: 7 years.
Professional Skills: SLA management, cloud troubleshooting, live chat support.
I bring 7 years of technical support experience in cloud services. I specialize in resolving complex issues and meeting service-level agreements. I enjoy explaining technical solutions in simple terms and helping customers feel confident.
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